BLR
Company
BLR
Location
Brentwood, TN
Website
http://www.blr.com/
Industry
Compliance Training
BLR had clients that were using more registrations than purchased, or not renewing and continuing to use after their contract has expired.
Highlights

  • BLR used to give SCORM source files to their customers
  • These source files were licensed on a time limit basis or registration number limit basis
  • There was no way to enforce licenses
  • Using SCORM Cloud Dispatch, BLR could cut off access to their courses for clients that used more registrations than allowed with their licenses, or for clients that used courses longer than allowed with their licenses

 

BLR

BLR had clients that were using more registrations than purchased, or not renewing and continuing to use after their contract has expired.
 
Highlights

  • BLR used to give SCORM source files to their customers
  • These source files were licensed on a time limit basis or registration number limit basis
  • There was no way to enforce licenses
  • Using SCORM Cloud Dispatch, BLR could cut off access to their courses for clients that used more registrations than allowed with their licenses, or for clients that used courses longer than allowed with their licenses

Company
BLR
Location
Brentwood, TN
Website
http://www.blr.com/
Industry
Compliance Training
 

 
 
 

I speak for many here, from sales to production, that are absolutely thrilled to be able to have this technology, and only wish that we could have employed it years ago!

Basically we are trying to take all possible avenues to keep clients from abusing our content; using more registrations than purchased, or not renewing and continuing to use after contract has expired. We knew that this was an issue, but since moving over to SCORM Cloud it’s been really eye opening how much this happens.

By putting myself in the client’s shoes, when I buy something for a year, or for 2 users, and it never shuts off or tells me I’ve used up my registrations, I’d keep using it. I think this happens in one way or another with the majority of our clients.

Before moving over, we never had a client call us to add more licenses, and many would not renew their contracts, probably because the courses kept working for them.

We’re just getting to the point where we can actually expire people (hitting the 1 year mark for some people with a 12 month contract), and three clients have already had to call in to negotiate new contracts (normally we’d be calling them at their mercy to call us back).

As far as registrations, we’ve had several clients get in touch with us, needing to add more registrations.

Another trend I’ve noticed, people who we’ve migrated that have actually renewed from a previous contract where we gave them the raw SCORM files drastically underestimated the number of registrations they needed, or just purchased much less than they needed because they had no problem in the past (i.e. purchasing 50 and really needing/using 500).”

-Sean Tenney, Lead Training Producer

 
 
 

BLR — Business & Legal Resources helps U.S. businesses simplify compliance with state and federal legal requirements, and we help them become more successful. We do this by offering authoritative content and practical, easy-to-use tools. Through our expert in-house editors and exclusive attorney network, we provide the most comprehensive, reliable state-specific information available—and we do it in all 50 states. Our award-winning information products—including training programs, events, web portals, reports and subscription services—give businesses of all sizes and industries the best tools available at affordable prices.

 
 
 

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