We respect your privacy and want you to know how we handle the information we receive via our website and through our online applications, including Content Controller and SCORM Cloud.
Rustici Software uses your information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact and research.
Except as described in this policy, Rustici Software will not give, sell, rent or loan any personal information to any third party, unless:
If our Information Sharing policy changes in the future, Rustici Software will offer individuals an opt-in or opt-out choice regarding the sharing of their personal data. Please be aware that Rustici Software may be required to disclose an individual’s personal information in response to lawful request by public authorities, including to meet national security or law enforcement requirements.
Rustici Software uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and other technology and services required to operate and maintain our services which may require that your personal information be transferred to these vendors and partners. Although Rustici Software owns the code, databases and all rights to the Rustici Software applications, you retain all rights to your data. Rustici Software maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU/US Privacy Shield, Rustici Software is potentially liable.
Rustici Software acknowledges the right of individuals to access their information. Requests to access personal information should be submitted to firstname.lastname@example.org, with the subject line “Personal Information Access Request”
In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we do not knowingly request, solicit, access or receive personally identifiable information from anyone under the age of 13. Our customers who use the Content Controller product to run their training programs and store personal data may, however, collect personal data from children under the age 13 using this platform. Such parties are the “operators” of their respective websites as defined by COPPA. While it is our customers’ responsibility, not ours, to ensure compliance with COPPA, in the event we have actual notice that a customer has collected personal information in violation of COPPA, we will require such customer to take measures to comply with COPPA. Rustici Software disclaims all liability related to the collection and use of personal information by its customers.
When you access and use the SCORM Cloud service, you are subject to the SCORM Cloud Terms of Service . When you access and use the Content Controller or Hosted SCORM Engine services, you are subject to the Terms of Service enumerated in your company’s Service Agreement.
Under California Civil Code sections 1798.83 – 1798.84, California residents who have an established business relationship with Rustici Software are entitled to ask us for a notice describing what categories of personal customer information we share with third parties for those third parties’ direct marketing purposes and to opt-out of sharing your personal information with third parties for direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties with which it was shared, along with their names and addresses. If you choose to opt-out or would like a copy of this notice, please submit a written request to the following address: Rustici Software LLC, California Resident Privacy Request, c/o Rustici Privacy Department 210 Gothic Court Suite 200, Franklin, TN 37067. Please allow 30 business days for a response.