We’re All Ears
Categories: Culture, Ideas and Thoughts, Products, SCORM Cloud, SCORM Cloud
24 Sep 2012
Last week I called my favorite bike shop to schedule a tune up. Unfortunately, they are lots of people’s favorite store, so the wait time was a bit longer than I would have liked — like 2 weeks too long. So, then we started talking about what I really needed. It turns out that it was just a couple of minor adjustments, which only take about an hour. They managed to fit me in the same day. WINNING!
Recently we had a customer that uses SCORM Cloud Dispatch ask us if there was a way to control how many people were accessing their course from the Client LMS. At the time there wasn’t — but you know what? It’s a great idea. So, we added some functionality that lets you set just how many users can access your course from a Client LMS. (See how it works here). Why did we add this? Because someone asked and it made sense for that customer and many others.
We love having these conversations because it helps us understand how people use our products and how we can make them more useful.
Lesson learned? It never hurts to ask. We’re listening and welcome the requests and feedback. Send them our way!
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Several people have been asking us of late how we intend to charge for the Tin Can API/LRS component of SCORM Cloud. To be candid, we haven’t entirely figured out how we should charge for the standalone LRS capability found in SCORM Cloud. So, our thinking is this:
We’re going to wait a little while to figure that out, and during that time, externally-generated Tin Can statements will remain free. For example, statements that originate from our Tin Can bookmarklet will be stored at no cost.
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As my bio would suggest, I’m the office talker. I talk faster, louder and more frequently than everyone here in the office. This fact also explains why I get teased about my Southern accent, but that’s neither here nor there. If this was a “loudest laugh” contest, it would be a tie between Freddie and TJ. When it comes to talking, I take the cake.
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Birthdays are fun around Rustici Software. We all get ice cream- and not just a scoop from a big bucket of vanilla or chocolate. Each person gets to order their very own combination from Cold Stone Creamery (shameless product placement for free ice cream). Given the choice, we each end up with a cup custom made just for each of us. Whether it’s Mike’s Cookie Doughn’t You Want Some™ with Cake Batter ice cream, or Jena’s choice (which usually entails her picking out some of the toppings she ordered), it’s a personalized cup that has the flavors and toppings for each taste.
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What we learned from the 1/11/12 SCORM Cloud outage
Categories: SCORM Cloud, SCORM Cloud
12 Jan 2012
When SCORM Cloud outages happen, we drop everything until service is restored. A few of us go into “let the world know that we’re working on it” mode, and the SCORM Cloud developers glue their eyes to their screens and wrists to their desks until the outage is resolved. That’s what happened yesterday.
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