We made a small change in our reporting tool in the past month. You might not have even noticed. But it’s probably the biggest, baddest, best change we could have made. Because it fixes the source of many questions and much confusion about the tool just by changing to real-time reporting.
We had originally meant for data in the reporting tool to update once a day. There’s this whole technical process where the form of the data has to convert from how it gets saved in the cloud and how it is reported in the tool. We really thought that once a day (and later, every 30 minutes) would be sufficient for admin types.
Only, it wasn’t. In part because admins weren’t the only ones needing to see pieces of the data and in part because we’ve just gotten used to a world of real-time data.
Our big concern – and the only reason we didn’t just jump on this one for a little while – was that the data transmogrification would throw a few kinks in the works and cause everything else to take longer. We dug a little deeper, spent a little time and realized this wasn’t going to be a problem. We’d hate to sacrifice performance in the process of adding a feature.
So, enter the world of real-time reporting! Where you will actually notice this is when a learner completes a course, they can be informed of their completion status immediately. In addition, you can go straight to a launch history report and see what just occurred in a course where there was a problem. It will all be there, ready and waiting in real time.
